lake97 Terms and Conditions — Know Before You Play

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player") and lake97 ("the Platform", "we", "us"). By accessing, registering on or using the lake97 platform at lake97.pro, you confirm that you have read and understood these Terms and that you agree to be bound by them in full.

These Terms apply to all products and services available on lake97, including but not limited to the live casino, slots, sports betting, fish games, crash games and all promotional activities. They apply whether you access the platform via the website or the dedicated mobile app.

lake97 reserves the right to update or amend these Terms at any time. Continued use of the platform following any update constitutes acceptance of the revised Terms. Where changes are material, we will make reasonable efforts to notify registered players via email or platform notification.

To register and use lake97, you must meet all of the following conditions:

• You must be at least 18 years of age.
• You must be registering as an individual, not on behalf of a business or third party.
• You must provide accurate, truthful and complete information during registration.
• You must not already hold an active or previously suspended lake97 account.

lake97 operates on the basis of personal responsibility. If you are unsure whether online gaming is appropriate for your personal circumstances — including your financial situation — we strongly encourage you to review our Responsible Gaming page before registering.

Accounts registered with false information may be closed at any time and any balance may be voided where fraud is involved. If you realise you have made an error in your registration details, contact support immediately to have them corrected before attempting any withdrawal.

Each player is permitted to hold one account only. Opening multiple accounts — whether under your own name or using a different identity — is a breach of these Terms. lake97 uses device, IP and payment method tracking to identify duplicate accounts. Where duplicates are found, all associated accounts may be suspended.

You are solely responsible for all activity that takes place under your account. This includes all bets placed, deposits made and any changes to account settings. You must:

• Keep your password secure and not share it with anyone.
• Log out of your account when using a shared or public device.
• Notify lake97 support immediately if you suspect unauthorised access to your account.
• Not allow any third party to use your account, even temporarily.

lake97 reserves the right to temporarily lock an account for security purposes without prior notice. This is typically done when unusual activity is detected and is resolved after verification. During a lock period, pending withdrawals may be paused.

Account closure can be requested at any time by contacting support. Any verified real-money balance remaining at the time of closure will be returned to your registered payment method after standard verification checks.

All transactions on lake97 are processed in Pakistani Rupees (PKR). The platform supports deposits and withdrawals via JazzCash, Easypaisa, Raast, Bank Transfer and selected mobile wallets. Supported payment methods may be updated periodically.

Deposits: The minimum deposit amount is PKR 500. Deposits made via JazzCash and Easypaisa are typically credited instantly. Bank Transfer and Raast deposits may take slightly longer depending on your bank. lake97 does not charge any platform-side fee on deposits.

Withdrawals: To process a withdrawal, your account must have completed identity verification. Withdrawal processing times vary by VIP tier:

• Bronze / Standard: Up to 24 hours processing
• Silver / Gold: Priority queue, typically under 4 hours
• Platinum / Elite: Under 2 minutes for verified accounts

Withdrawals must be made to a payment method registered in your name. lake97 does not process withdrawals to third-party accounts under any circumstances. If a deposit was made via a specific method, the withdrawal will typically be returned to the same method first.

lake97 reserves the right to request additional documentation before processing any withdrawal. This is standard procedure and is not an indication of wrongdoing. Prompt responses to verification requests ensure faster processing.

lake97 offers a range of bonuses and promotional offers to new and existing players. All bonuses are subject to specific terms which are published alongside each offer on the Promotions page. The following general rules apply to all bonuses unless explicitly stated otherwise:

• Bonuses are available to one account per household, device and IP address.
• Wagering requirements must be met before bonus funds or associated winnings can be withdrawn.
• Wagering must be completed within the timeframe specified for each promotion.
• Certain game types may contribute differently to wagering requirements — this will be stated per promotion.
• Cash deposits made before a bonus is claimed are not retroactively subject to bonus wagering requirements.
• lake97 reserves the right to withdraw a bonus offer before it is claimed if abuse is suspected.

Bonus abuse — including but not limited to using multiple accounts, exploiting technical faults or patterns of play designed solely to clear wagering requirements — will result in the bonus being voided and may lead to account suspension. Players with a history of bonus abuse may be excluded from future promotional offers.

Free spins and free bet bonuses awarded as part of promotions have a fixed value and any winnings generated are subject to the wagering requirement stated in the relevant promotion's terms.

All casino games on lake97 — including live casino, slots, table games, crash games and fish games — are provided by certified third-party game providers. Each game operates using an independently tested Random Number Generator (RNG) where applicable. RTP (Return to Player) figures are published within each game's information panel.

For sports betting, all markets are subject to the specific rules applicable to each sport and event type. Where a result is voided or an event is abandoned, bets will typically be settled as void and stakes returned unless the specific sport rules state otherwise.

In the event of a technical fault affecting a game or bet, lake97 will review the affected rounds or markets and settle them fairly based on available data. Winnings generated during a confirmed fault may be voided if the fault materially affected the game outcome.

• Bets once placed and confirmed cannot be cancelled.
• Minimum bet amounts vary by game and market type.
• Live casino tables have individual minimum and maximum stake limits displayed at each table.
• PSL and international cricket markets may have specific settlement rules displayed within the market.

lake97 is committed to providing a safe gaming environment. Gaming should be entertainment — not a way to solve financial problems or generate consistent income. We provide the following responsible gaming tools to all registered players:

• Deposit limits: Set daily, weekly or monthly deposit caps on your account.
• Session time reminders: Receive notifications when you have been playing for a set amount of time.
• Self-exclusion: Request a temporary or permanent self-exclusion from the platform at any time.
• Reality checks: Regular balance and session summary pop-ups during play.

If you feel that your gaming is no longer in your control, or that it is affecting your finances, relationships or mental wellbeing, please visit our Responsible Gaming page for guidance and self-assessment tools. You can also contact support to activate a self-exclusion immediately.

The following activities are strictly prohibited on lake97. Engaging in any of these may result in immediate account suspension and forfeiture of all funds:

• Opening or operating multiple accounts.
• Providing false identity information or using another person's identity or payment method.
• Colluding with other players to influence game outcomes.
• Match fixing, spot fixing or any form of sports manipulation in connection with betting.
• Using automated software, bots, scripts or tools to interact with the platform.
• Exploiting software bugs, technical faults or pricing errors for financial gain.
• Attempting to launder funds or use the platform for any illegal financial purpose.
• Harassing, threatening or abusing other players or lake97 staff through any communication channel.

Where lake97 has reasonable grounds to believe a prohibited activity has occurred, we reserve the right to suspend the account, freeze the balance pending investigation, and report the matter to relevant authorities where required by law.

lake97 provides the platform on an "as available" basis. While we make every effort to ensure consistent uptime and a smooth user experience, we cannot guarantee uninterrupted access at all times. Scheduled maintenance, technical faults or circumstances beyond our control may cause temporary unavailability.

lake97 shall not be liable for:

• Losses resulting from internet connectivity issues on the player's side.
• Losses caused by a player sharing login details with a third party.
• Delays in deposit crediting caused by third-party payment providers.
• Any indirect, consequential or special losses arising from use of the platform.

Our liability to you in connection with any single event or claim shall not exceed the amount of your real-money balance at the time of the event giving rise to the claim. This limitation does not apply to verified winnings from legitimate gameplay, which are always honoured in full.

lake97 collects and processes personal data as described in our Privacy Policy. By registering on lake97, you consent to the collection and use of your data as described therein. The key points are:

• Your data is used to operate your account, process payments and comply with verification requirements.
• We do not sell your personal data to third parties for marketing purposes.
• Communications from lake97 (promotional emails, SMS notifications) can be opted out of at any time via your account settings.
• Data is retained for the period required by applicable record-keeping obligations.

lake97 may update these Terms and Conditions at any time. When we do, the "Last updated" date at the top of this page will be revised. For significant changes, we will notify registered players via email or an in-platform notification. It is your responsibility to check these Terms periodically.

If you continue to use lake97 after an update is published, you are deemed to have accepted the revised Terms. If you do not agree with the changes, you should stop using the platform and request account closure through our support team.

If you have any questions about these Terms and Conditions or your account, our support team is available 24/7. You can reach us through the live chat feature on the platform or by visiting our FAQ page for answers to the most common questions.

For matters relating to responsible gaming tools, self-exclusion requests or account restrictions, please contact support directly and your request will be actioned as a priority.